Question 1

2. Be Proactive

Accepted Answer

​ We use only the best quality and tried and tested cleaning systems – including disinfectants  equipment and procedures – to carry out environmental cleans and as they are persistent solutions they will continue to be effective when they have dried unlike alternative chemicals that are only effective when wet.   These persistent proactive solutions starts to work within 10 seconds   and continue to be effective against a plethora of viral and bacterial threats and pathogens.

Question 2

1. Act Fast

Accepted Answer

Speed is paramount when dealing with any viral outbreak and our highly skilled teams deal with these type of events daily so know what to do and how to do it quickly. ​ Combined with our extensive knowledge of working within both the Public and Private sector we use the latest in electrostatic sprayer technology which allows us to deliver an environmentally friendly disinfectant will eliminate Coronavirus (SARS-associated) Human Coronavirus (VR-740), Canine Coronavirus (VR-809) as well as RNA and DNA which is very important when sanitising and decontaminating viruses. ​ Our technology has a 70% faster delivery time than traditional methods meaning we can act fast and secure more areas of risk quickly. ​ We deliver a emergency same day response time.

Question 3

How we can help?

Accepted Answer

Here at Elite we have invested heavily in the latest cleaning technologies to ensure we are able to deliver cleaning and decontamination services to the highest level and at the quickest speed. ​ We pride ourselves on being at the forefront of any viral outbreaks, such as the recent Covid-19 Wuhan Novel Coronavirus eruption across the globe, and see it as our duty to help contain it and ultimately save lives. ​

Question 4

3. Ensure Containment​

Accepted Answer

Our environmental cleaning teams are trained and led by qualified and experienced team leaders who follow specific procedures, including establishing a risk assessment and method statement (RAMS). ​ These strict decontamination procedures allow us to contain any viral outbreaks quickly and with the least amount of impact across your business. ​ This also ensures that staff traces of infection on work place surfaces can be dealt with quickly  thus significantly reducing the chances of onward transmission and cross infection to other staff and also giving great peace of mind to those in the workplace. ​ Once the environment has been contained we remove all waste safely and dispose it as clinical waste keeping the whole area clean and infection free.

Question 5

Why call in an external company? ​

Accepted Answer

Expecting regular staff to deal with a traumatic incident is ignoring their safety and wellbeing and there could be legal repercussions if you try to take care of the situation yourself. 
You need the assurance that a professional emergency cleaning service will manage and resolve the problem efficiently while enabling you to maintain business operations as far as possible. ​ Crime and trauma scenes involving biohazards are complex situations. A professional emergency cleaning team will carry out an accurate and thorough site assessment and give honest practical advice about what is required. Experienced crime scene cleaning professionals will know exactly what to do. They will possess a solid knowledge of the relevant legislation and the actions required to comply with the law. ​ On a practical level, professional biohazard cleaning technicians will have training and experience in dealing with biohazards. They will have the correct tools, products and personal protection equipment and be thorough and diligent.   They will maintain extremely high standards and should have the capacity to deal with a situation as extreme as an Ebola outbreak.

Question 6

Trauma Cleaning Q/A

Accepted Answer

​ Many people are still under the impression that police or emergency services clean up crime scenes, but this is simply not the case.   Once the scene is processed for evidence and released by police, the property owner or premises manager is responsible for making sure it is professionally cleaned even when the crime or trauma involves blood or other bodily fluids. ​ Facilities Managers will be fully aware of the Health and Safety at Work Act 1974 and the Control of Substances Hazardous to Health Regulations 2002 and their legal duty to protect the health and safety of employees and anyone else that may be on the premises.   This also includes a procedure for reporting an incident involving a biohazard as part of their Health and Safety plan.   The plan should evaluate the risk of infection from exposure to body fluids and detail the procedure for decontaminating the area and removing the hazardous waste.

Question 7

ETCS for an emergency cleaning service

Accepted Answer

It may be stating the obvious, but the key performance indicator for an emergency cleaning service  really is speed of response.   In a crisis, you must receive a fast and efficient response to your emergency call.   Emergency cleaning professionals should be on the scene within hours to deal with biohazards. ​ Emergency cleaning technicians will start working with your crisis management team immediately to develop a plan for keeping premises open if possible while sealing off and sanitising contaminated areas. ​ Every stage of the cleaning process will be documented and recorded according to needs of loss adjustors and insurers. ​ Professional crime scene cleaning technicians are highly trained extremely knowledgeable people who will effectively become part of your crisis management team.   They will understand your business and operate at a very high level to ensure business continuity.   They will also be mindful of your business processes, especially any developed under ISO 14001 and work to your quality standards. ​ Possibly most important of all professional emergency cleaning technicians will act with discretion  professionalism and sensitivity at all times even in the media spotlight and in public situations.   The majority of crime and trauma scenes will not attract media attention but violent assaults, homicides, suicides and undiscovered deaths are likely to.   Professional crime scene and trauma cleaning technicians will always display respect for the victim and compassion for affected staff and members of the public.   They will not discuss details of the crime or trauma with the media or people outside the company.

Question 8

Are you in a high-risk industry? ​

Accepted Answer

Prisons and hospitals may seem like seem like the obvious placeswhere a body fluid biohazard would occur. But any location where people experience strong emotions such as sports stadiums or betting shops and of course pubs and clubs where alcohol is involved, are considered high-risk areas for violent crime, forensic and trauma scenes. ​ The reality is that violent crimes and accidents that result in a hazardous body fluid spill can happen anywhere.   A significant proportion of violent assaults take place every year in and around the victim’s workplace. ​ It is important to complete a risk assessment to establish how likely your premises are to require crime/trauma scene cleaning. It’s even more important to act on that information. Source a reputable emergency cleaning company and understand the range of services they offer before you need them. ​ Situations that require professional decontamination ​ The words crime scene or trauma cleaning immediately evoke images of violent assaults and homicides where blood is spread over a large area. In this situation, crime scene cleaning technicians will remove the blood and sanitize the contaminated area.   What people don’t realise is they will also work with loss adjustors to assess the need to remove all absorbent material, including carpets, chipboard, floorboards paper documents or retail stock as it is unlikely these can be cleaned. ​ Suicides, especially where individuals have thrown themselves from high buildings or in front of trains, are likely to involve body tissue or even body parts spread over a wide area.   Incidents where an individual is self-harming may also create a biohazard. 
Undiscovered deaths need specialist cleaning to remove decomposing bodily fluids and matter that has seeped into the fabric of the building. There will almost certainly be flies and maggots requiring professional pest control. ​ Arson requires highly technical cleaning and fire damage restoration methods as fires create a complex series of problems that need to be resolved including soot, smoke damage and potentially poisonous fumes. ​ Despite stringent health and safety procedures, accidents do happen in the workplace. It is likely that the impact on other employees and members of the public who witness the accident  or its aftermath, will be significant. It is essential to work with emergency cleaning technicians who are tactful and sympathetic.

ETCS

Trauma Cleaning Q/A

Sevices

24hrs / 7 Days

(01283) 480930

(01283) 480930

(01283) 480930

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